Capture every enquiry
Choose a defined service below, or describe the business problem and let Nuera map the right combination.
AI phone answering
Set up one number with greeting, up to 20 approved FAQs, one routing tree, message capture and testing
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for AI phone answering.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 499 · NZD including 15% GST
Exactly what is included
- Set up one number with greeting, up to 20 approved FAQs, one routing tree, message capture and testing
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
5 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Call capture and routing
One call-intake form and one routing workflow with up to five destinations
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for call capture and routing.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 199 · NZD including 15% GST
Exactly what is included
- One call-intake form and one routing workflow with up to five destinations
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
3 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Missed-enquiry response
One automated response and one follow-up workflow for one missed-call or enquiry source
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for missed-enquiry response.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 149 · NZD including 15% GST
Exactly what is included
- One automated response and one follow-up workflow for one missed-call or enquiry source
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
3 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Website chat
One website chat assistant using up to 30 approved answers, lead capture and handoff
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for website chat.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 399 · NZD including 15% GST
Exactly what is included
- One website chat assistant using up to 30 approved answers, lead capture and handoff
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
5 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Inbox triage
One connected inbox with up to 10 approved categories and routing rules
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for inbox triage.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 299 · NZD including 15% GST
Exactly what is included
- One connected inbox with up to 10 approved categories and routing rules
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
5 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Social-message triage
One connected social inbox with up to 10 approved answer and routing rules
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for social-message triage.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 249 · NZD including 15% GST
Exactly what is included
- One connected social inbox with up to 10 approved answer and routing rules
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
5 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Complaint routing
One complaint capture, acknowledgement and escalation workflow
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for complaint routing.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 199 · NZD including 15% GST
Exactly what is included
- One complaint capture, acknowledgement and escalation workflow
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
3 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Customer status updates
One customer-safe status message generated and sent for one existing job or order
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for customer status updates.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 9 · NZD including 15% GST
Exactly what is included
- One customer-safe status message generated and sent for one existing job or order
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
2 business days
Included feedback
Correction of a Nuera error only
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.
Routine-answer systems
One approved answer library of up to 30 questions plus one delivery channel
How this service works
- You choose this exact service and review its published scope, price, inputs and turnaround.
- Nuera collects the information and client-owned access needed for routine-answer systems.
- Nuera completes the defined purchase unit using the approved source material, rules and human checkpoints for your business.
- You review the result and use the included feedback allowance shown below.
- Nuera hands over the approved deliverable, ownership and access described below; ongoing management is separate unless explicitly included.
See exact scope, inputs and termsNZD 299 · NZD including 15% GST
Exactly what is included
- One approved answer library of up to 30 questions plus one delivery channel
What you provide
Confirmed business facts, approved source material and required client-owned account access
Turnaround
5 business days
Included feedback
One revision within the stated purchase unit
What counts as extra work
Additional units or work outside this exact purchase unit are priced and paid separately before work begins
Management and handover
Handover included for this purchase unit; ongoing management is purchased separately where available
Provider costs
Third-party subscriptions, usage, media, telephony, domain and provider charges are separate unless stated
What you own
The approved deliverable and client-owned accounts, subject to third-party terms
Proof and purchase status
Fulfilment proof: not yet proven for this exact service. Its complete purchase-to-delivery workflow is still being verified, so immediate online payment remains closed.
Ask for this exact service
The full service, published scope and current price remain visible. Nuera confirms the available delivery path, capacity and next step before taking payment.